Converse.AI in association with speakers from Facebook, Amazon, Twilio, AMV BBDO, Ten Group, BookingBug and others, are delighted to be hosting the most comprehensive bot event to be held in London.
This free of charge, invite-only event brings together some of the leading authorities on bots & messaging, with the aim to provide a comprehensive 'bootcamp' of mentoring, guidance and advice for the UK's leading brands that are considering using chat bot technology and highlight everything they need to know.
Each speaker is an expert and/or recognised leader in their industry, and will be able to provide their own unique insight on how bots will (or won't) disrupt existing business models.
With a maximum of 50 attendees, the State of the Bot Conversation event is designed to engage with developers and designers from leading brands in an intimate setting, to allow partners and attendees to discuss concerns and strategies closely and glean maximum value from the event.
To apply just click to start a conversation in the right hand corner and type: Can I register for the bot event? Just answer Yes or No where appropriate. Thanks!
Date: July 4th/5th
Venue: Huckletree Shoreditch
Day 1 (July 4th):
08:30 - 09:00 - Breakfast and Registration
09.15 - 09.30 Opening Remarks - Converse.AI
09:30 - 10:00 - Keynote: Messaging Apps as the New Platform - Facebook
Your bot is your connection to 900 million people on the Messenger platform. Get an overview of bots, how they work and learn the basics for building your own.
10.00 - 10.15 - Take Control of the Discussion - How in-app and web chat fit into the messaging revolution - Smooch
10.15 - 10.45 - Beyond Self Service - Bookingbug.com
Old fashioned human service gave way to self service. Dehumanising it in the process. Could robots actually be the key to rehumanising that contextual, conversational way of doing business with the best of both human and self service?
10.45 - 11.30 - Fireside Chat on the Do's and Don'ts of Bot Implementation with Skyscanner
Lots of companies are now thinking about what their bot strategy is, we are lucky enough to have Skyscanner come and share some lessons on what they've learnt building out for both Facebook and Alexa.
11.30 - 12.15 - Human Assisted bots? TenGroup.com
Are bots + humans just companies conning their customers, or are they the most forward thinking of all? Is it the most sensible strategy? Recently this hot topic has shown that the verdict is out about whether or not Human Assisted bots are weak or the only sensible option.
12.15 - 13.30 - Lunch
13.30 - 14.15 - Bot Implementation Strategies - Slack
You’ve got the idea, but do you know how users will interact? Before you build it, do you know how you are going to get people to use it? How do you get user acceptance? How do you know if you have succeeded or not? This session explains the Do’s and Don’ts of getting user adoption for your bot.
14.15 - 15.00 - Multi Platform Challenges - Twilio
We know that messaging is today’s preferred communication method. But there are so many different platforms, how do you make sure your bot can communicate seamlessly with your users on whichever platform they choose to use? Which platforms should you choose and why?
15.00 - 15.30 - Coffee Break
15.30 - 16.15 - Conversational Commerce – what does it mean?
The most popular term of the bot explosion but who does it mean for each brand? Does conversational commerce enhance or disrupt existing channels or enabling new ones?
16.15 - 17.00 - Chatham House Rules discussion.
17:00 Close and Networking drinks
Day 2 July 5th:
08:45 - 09:30 - Registration and Breakfast
09:30 - 10:00 - Welcome address
10:00 - 10:30 - Brand new ways of interacting (Alexa) - Amazon Web Services
10.30 - 11.15 - How do you advertise to Robots? AMV BBDO
Gregory Roekens from AMV BBDO, one of the worlds leading advertising firms, talks to us about how, if a robot like Siri or Alexa is the one that is making the recommendations to users, how do you differentiate your brand to a robot?
11.15 - 11.35 - Narrow or Wide Bots - Converse.AI
Gihan Munsasinghe - CTO of Converse AI will discuss the pro's, con's, issues and challenges of building bots for a narrow specific purpose, vs building a bot capable of handling a wide number of use cases.
11.35 - 12.00 - Bot UX/ Personas - Converse.AI
Should bots be bots? Should they pretend to be humans? Should they have a personality? We will discuss what the dangers and benefits of having a bot acting as a brand ambassador.
12.00 - 13.00 - Lunch
13.00 - 15.00 - Interactive Session - building your own bot!
15.00 - 16.00 - Open discussion: What are the challenges and opportunities with customer engagement when using bots across the entire customer journey?
16.00 - 16.30 - Wrap up and close.